How are custom trimless letters protected and packed for international shipment — Direct answer and decision checklist

The short answer: there is no single fixed packaging method for custom trimless letters. Packaging is specified per order based on letter size, fragility, destination and shipping mode. PEXEO confirms the protective materials, crate or carton dimensions, labelling and damage-claim process in the written proposal. To protect the shipment, send the letter dimensions and weight, the destination and shipping method, and ask for the exact packaging specification before production — do not assume a standard box.

This guide is written for importers, distributors and procurement teams shipping custom illuminated signage internationally.

What trimless channel letters are

Trimless (frameless) channel letters are individually fabricated, illuminated characters in which the return is hidden so the lit face reads as a clean, seamless edge. They are made to order, so both the build and the packaging are confirmed against your drawing and quantity.

What to specify for international packaging

Use the following checklist in your enquiry so the proposal covers shipping protection, not just the sign:

• Letter dimensions and weight — per letter and total, since packaging is sized to the largest and most delicate piece.
• Fragility and build — face material, depth, and any protruding elements that need extra protection.
• Destination and shipping mode — sea, air or courier, and the port or airport; this changes crate type and moisture protection.
• Quantity and how the order is split — one shipment or several drops.
• Incoterms and insurance — who handles freight, and what documentation supports a damage claim.
• Delivery deadline — so packaging and transit method can be matched to the schedule.

Confirm the exact protective materials, crate or carton dimensions, labelling and damage-claim process with PEXEO in writing. PEXEO treats these as project-specific items to confirm, not catalogue defaults.

If you have not yet fixed the quote inputs, start with our guide on what to send for a custom trimless channel letters quote.

Confirmed PEXEO specifications

These facts are fixed and stated up front:

• Minimum order quantity is 1 unit.
• Standard production is approximately 10–12 days after the drawing is confirmed; the exact schedule is reconfirmed per order because it varies with quantity, finish and approved drawing.
• Letter or face height can be customised from 1 cm to 300 cm.
• Artwork is accepted in any format, or designed by the factory.
• PEXEO is a brand within NARVEND.

What to verify per project

Confirm these on the drawing or in the quotation rather than assuming:

• Packaging method for international shipping.
• Any electrical certification or protection rating required for your market.

For an outdoor build, the protection level is decided before production. State the environment in writing so the correct construction is used the first time.

Where trimless channel letters fit your project

Review the full specification on the trimless channel letters product page. For scope, pricing and lead times, contact PEXEO with your drawing and destination market.

Next step: Share the project artwork, dimensions, quantity, installation location and destination for a project-specific review. Contact PEXEO.

Frequently asked questions