What information should I send to get a quote for a custom faux neon logo or lettering project — Direct answer and decision checklist

The short answer: send your faux neon letters project's artwork or concept plus the project basics — dimensions, quantity, destination, viewing distance, desired lighting and mounting constraints. PEXEO reviews these and returns a project-specific quote; anything that varies by project (unit price, exact lead time, packaging, certification) is confirmed in writing on the approved drawing and quotation, not assumed upfront.

This guide is written for Sign shops, brand teams, procurement specifying custom illuminated signage.

What faux neon letters are

Faux neon (also called LED neon or silicone neon) is a sign built from flexible LED strips housed in a silicone or acrylic diffuser that reproduces the continuous glow of traditional glass neon — without the fragile, gas-filled tubing.

What to send for an accurate quote

Use the following as your enquiry checklist. Each item helps the factory move from an estimate to a confirmed specification:

• artwork or concept
• Approximate dimensions
• Quantity
• Destination
• Viewing distance
• Desired lighting
• Mounting approach and site constraints

PEXEO lists these as useful initial quote inputs; confirm final scope in a project proposal

Confirmed facts and what to verify

Some facts are fixed and stated up front: the minimum order quantity is 1 unit; standard production is approximately 10–12 days after the drawing is confirmed (the exact schedule is reconfirmed per order because it varies with quantity, finish and approved drawing); letter height can be customised from 1 cm to 300 cm; artwork is accepted in any format or designed by the factory; and PEXEO is a brand within NARVEND.

Other items are project-specific and must not be assumed: unit price, exact lead time for your quantity and finish, packaging method, and any electrical certification or protection rating for a given market. State these requirements in the enquiry and confirm them in writing on the project drawing and quotation. For an outdoor build, the protection level is decided before production — confirm the environment in writing so the correct construction is used the first time.

Where faux neon letters fit your project

Faux neon letters are one of several illuminated families PEXEO produces. Review the full specification on the faux neon letters product page; for scope, pricing and lead times, contact PEXEO with your drawing.

Frequently asked questions